Refund Timeline Explained

Refunds are only applicable before an order has been shipped.

Once an order has been dispatched, cancellations and refunds are no longer possible. In such cases, only replacements may be offered — subject to eligibility and video verification requirements.

Note:

✔ Orders already processed for shipment are non-refundable
✔ Replacement policies apply after dispatch
✔ Refund approvals depend on order status