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We offer replacement-only support under specific conditions to ensure fairness and prevent misuse. A replacement will be…
If you experience an issue with your order, you may contact us through: ✔ Website “Contact Us”…
Refunds are only applicable before an order has been shipped. Once an order has been dispatched, cancellations…
If you receive an incorrect product, please record an uncut unboxing video and send it to us…
Refunds are strictly governed by shipment status. ✔ If the order has not been shipped → Refund…
For approved exchanges or replacements, we arrange courier pickup services. Our logistics team will contact you via…
If your product arrives damaged or defective, please record a proper uncut unboxing video and share it…
Exchanges are accepted within 3 days of delivery. To initiate an exchange, please contact our support team…
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